Services in Depth 

Have you received Adult Safeguarding alert/s? 
 
Where these have been received and you don’t know where to start, 360 SCC can support you to understand what you need to do to investigate the alert, then support you through the investigation process by being an independent critical friend. 
 
Does Risk management feel like a maze? 
 
Where your Risk Management mechanisms are not sufficiently robust [whether staff, business, or customer] 360SCC can review and support you to make the improvements to ensure appropriate mechanisms are introduced 
 
Demographic changes - Are you concerned about how you will develop your service in this market of shrinking budgets and higher customer focused person centred expectations? 
 
If necessary we can undertake an independent review of parts of the service not meeting statutory requirements or organisational expectations [this can if necessary be the whole service], We can then assist you to develop an action plan, identifying which target areas need improvement, then supporting you to make the changes needed. 
 
Contact 360 Social Care Consultancy today for further information on our range of services. Click here or telephone 01787 238 147 
If you are: 
 
A Social care organisation requiring professional help to review services following criticism, customer complaints and potential safeguarding issues. 
 
Identifying patterns of criticism, customer dissatisfaction and safeguarding issues. 
 
A Social care company wanting to be fit for purpose and meet the regulatory and stakeholders requirements for the foreseeable future 
This service will ensure you have the following Outcome: 
 
In depth evaluation of the business 
 
Professional, qualified support 
 
Trusted to highlight areas of good practice 
 
Identification of changes that are required 
 
Evaluation of business viability for Purchasers e.g. L/A, GP purchasers 
 
Products targeted to this group can include some or all of the following: 
 
Hands on approach 
 
Develop and monitor SMART objectives 
 
Assessing performance against objectives 
 
In depth evaluation of policies procedures and practices 
 
Action Planning monitoring and review 
 
Customer Quality surveys 
 
Observation of practice and report 
 
Evaluation of staff morale and practices 
 
Staff training and development 
 
Evaluation of management and team dynamics 
 
Interim management evaluation 
 
Development of an action plan to support change 
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